Threat Detection Analyst (Japanese & English speaking)

Threat Detection Analyst - APAC (Japanese Speaking)

Leveraging our growing security product suite, the Threat Detection Analyst role contributes real world security insights to Fastly and our customers as we address Internet-scale threats.  Cloud security solutions enable our customers to benefit from extra visibility across the world and expertise from a central team. 

The Fastly Customer Security Operations Center team at Fastly focuses on operational support of Fastly’s security products and services. The Threat Detection Analyst role within this team focuses on delivering outstanding security services to our customers, specifically as it pertains to integrating and supporting agent software installed on customer systems.  The team works with the security, operations and customer organizations internally  to deliver support solutions for security threats faced on the Internet today.

As a 24 x 7 team, SOC analysts are expected to work Friday - Tuesday, with the daily shift being 0000 - 0800 UTC - (9am - 6pm AEST)

What You'll Do

This role within the Fastly Customer Security Operations Center (CSOC) will be responsible for monitoring and analyzing customer activity, with added emphasis on security functions, like identifying account-takeover or Bot Attacks and WAF administration. Much of the focus will be on security and attacks  around the application layer working with different web technologies. You will have the opportunity to work on some of the world’s most scalable distributed systems that handle around 10 million requests per second, as well as the world-class engineers who developed these systems.

In this position, security engineers will be responsible for the following duties:

• Be an expert in ensuring security for customers, providing an outstanding response to security issues.
• Provide deep application-security experience on escalated cases from customers & automated systems.
• Carry out continuous-improvement work & research to drive our customer security products & operations to be the best they can be. 
• Contribute to the processes and policies that scale our organization as we grow
• Create & review reporting to customers on security services
• Create & manage security content for customer environments

What We're Looking For

• Prior Experience working in a SOC Environment 
• Experience with some or all the following foundational technologies: SaaS/Cloud or hybrid cloud deployments; Apache/NGINX/IIS or other web server platforms and associated Application server technologies and frameworks
• Scripting ability with any of the following: Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common Web languages
• Strong infosec background with strong knowledge & practical skills in Application Security.
• Experience in an IT or security technical support, operations, or research role
• Unix/Linux or Windows System Administration
• Ability to work with limited supervision but be a good mentor on security knowledge to the greater team
• Fluent spoken & written English required, tailoring depth to be a good fit for varying audiences
• Ability and experience in troubleshooting software products
• Focussed on delivering exceptional customer experiences.

Work Hours:

• This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements 

This position is a remote position based out of (locality), with the possibility of becoming a hybrid position as Fastly expands its presence in the region. 

This position will require travel to the US and Internationally, as required by your role or requested by your manager.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

Why Fastly?

• We have a huge impact. Fastly is a fast growing company in a highly dynamic sector. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others, so we can help lend a supportive hand.
• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too.
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of diverse and passionate people. We’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team.

If you think you might be a fit please apply, we would love to hear from you.