Job Description
About Hiya
At Hiya, we’re making business calls more trusted, useful, and effective.
Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve.
Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes.
This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed.
About the Role
As a Growth Account Executive at Hiya, you will be responsible for driving Hiya Connect new business and PLG conversions. You’ll partner with marketing and SDRs to generate pipeline, manage the full sales cycle, and deliver measurable revenue growth. You will educate prospects on how Hiya Connect can transform their outbound voice strategy and improve customer engagement, while building long-term relationships that set the foundation for expansion.
This role is perfect for a motivated early career sales professional who thrives in a high-growth SaaS environment and enjoys closing deals in the $5k-50k+ ACV range with speed and precision.
What You'll Do
- Manage the upgrade process from our PLG motion to our enterprise option for SMB accounts with 0-99 Employees.
- Manage the full sales cycle from prospecting through close for US SMB accounts with 0-99 Employees.
- Source opportunities to Account Executive from Mid-Market and Enterprise PLG customers.
- Partner with SDRs, marketing and partner channels to create and qualify pipeline.
- Conduct discovery calls, product demos, and solution-focused presentations tailored to customer needs.
- Build strong relationships with key stakeholders including sales leaders, operations, and customer experience decision-makers.
- Consistently achieve and exceed quota by driving new ARR growth.
- Accurately forecast pipeline and revenue, maintaining disciplined use of CRM (Salesforce).
- Collaborate cross-functionally with Customer Success, Sales Engineering, and Product to ensure customer success and smooth handoffs.
- Stay current on industry trends and competitive landscape to position Hiya effectively.
What We Are Looking For
- Proven experience as a full-cycle Account Executive in SaaS or B2B technology.
- Strong ability to generate pipeline and close deals in a competitive market.
- Experience running discovery, demos, and multi-stakeholder sales cycles.
- Track record of meeting or exceeding quota.
- Comfortable operating in a high-growth, evolving environment.
How We Work
Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems.
We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward.
You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust.
Every team member at Hiya is expected to live our core values:
- Serve, our customers and partners by holding a high bar for trust and quality
- Own, share in success and open up to failures
- Lead, listen, show up with a point of view but commit entirely once a decision has been made
- Improve, even if it means changing course or contradicting ourselves
- Do, rather than observe
How We Invest in You
Compensation & Ownership
Equity Compensation: ownership aligned with your impact and the company's growth
We offer an L&D budget to support your growth and real internal mobility so career pathing isn't just a talking point — because we're building this with people who own the outcome.
Come Work With Us!
We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career.
We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us!
Hiya is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
How to apply
The Apply button opens Hiya's own application page in a new browser tab — applying is free, and this board never sits between you and the employer: no middleman, no form of ours to fill first.
This posting runs on Ashby, the applicant tracking system behind Hiya's job board — the form you'll see lives at jobs.ashbyhq.com. It asks for the basics first: your name, email, and a résumé/CV upload. After that come the custom questions this employer wrote for the role — Ashby lets each team tailor its application, and some postings add a short questionnaire on top, so set aside a few quiet minutes rather than a thirty-second sprint. Because the questions change per role, re-read the requirements above before you start typing; answers that echo the exact skills the listing names are the ones that survive screening. Two practical notes: apply promptly while the posting is verified live, since teams close applications once a role fills, and use one email address for the application so your details stay under one identity.
Before you start
Salary context
The listed range of $98k to $125k a year sits about 34% below the board-wide median for Marketing roles on this board.
That median is $145,000 to $194,500 a year, based on 35 live listings where the employer publishes an annual USD range — the same rules as the board's salary report.
The parsed benefits on this listing include Stock Options / Equity, so total compensation can extend beyond this base range.
Quick answers
- Is this job still open?
- Yes. Listings on this board are re-verified 4 times a day and auto-expire 45 days after posting — if this page is visible, the role was open at the last check.
- Where does the Apply button go?
- Straight to Hiya's own application page — never a middleman. Every listing here comes from the employer's own job board, so the Apply button simply opens their page in a new tab.
- Is the salary listed?
- Yes — the employer publishes an annual range for this role: $98k to $125k.
